RECOGNITION: Geraldine Tangney, The Gleneagle Hotel receiving the Hotel Employee of the Year Special Recognition Award from Bernadette Randles (Chairperson, Kerry Branch IHF) and Ruth O’Sullivan (KIHF) at a special function in The International Hotel Killarney this week. Also in photo is John Dolan, General Manager. Photo: Don MacMonagle
A dedicated member of staff at the Gleneagle Hotel was recognised by her colleagues on Wednesday at the Kerry branch of the Irish Hotel Federation awards after she saved the life of a guest at the hotel.
Geraldine Tangney, Food Services Manager at the Gleneagle, was one of 12 finalists from hotels across the county at the annual awards in the International Hotel.
She was recognised for going above and beyond the call of duty as her immediate intervention helped save a man’s life when a regular guest at the hotel suffered a heart attack in the reception area three years ago.
Geraldine, a key member of staff for the past 37 years, was the on duty manager at the time and performed CPR on the man.
“When I did the interview for the final in Tralee I was asked to tell a story about life in the hotel and this story just came out,” she told the Killarney Advertiser. “I have been a first aider at the hotel for 12 years but this was the first time I had to use my training. A nurse, who was a guest of the hotel helped me but he was a goner. He was taken to Tralee and then to Dublin. After a few days, when we did not hear anything we decided to call his wife, but it was himself that answered the phone so we were delighted it all worked out.”
The man and his family were so grateful for her lifesaving actions that they return to the Gleneagle time and time again.
“He was only back three weeks ago to see us all and thank us again,” added Geraldine.